This course is a detailed study and application of various types of oral and written communication used in business. Included are technologies that enhance communication effectiveness, international considerations, presentation and interviewing skills, and written forms of communication such as memos, procedures, resumes, and formal reports. Students' writing skills are evaluated through written assignment during the first class. Prerequisites: ENG 102, BBM 201
| Chapter 01 | Chapter 05 | Chapter 09 | Chapter 13 |
| Chapter 02 | Chapter 06 | Chapter 10 | Chapter 14 |
| Chapter 03 | Chapter 07 | Chapter 11 | Chapter 15 |
| Chapter 04 | Chapter 08 | Chapter 12 | Chapter 16 |